WhatsApp Business Platform

Grow faster with plans built for you

Simple, transparent pricing that scales with your business. No hidden charges.

⚠️ Important Update

Meta’s WhatsApp Business Platform pricing changes effective October 1, 2026. The rate card that was previously pending has now been published, and Meta has also announced a few additional updates including a new free monthly allowance for service messages.

As shared earlier, service messages (free-form replies sent by your bots, workflows, or chat agents) will become chargeable from October 1, 2026, at the same per-market rate as utility and authentication messages. The detailed rate card is now live – Rate Cards – Effective October 1, 2026

Enterprise

For businesses at scale that need everything custom-built for you.

Contact Sales

Starter

For individuals and small teams just getting started with WhatsApp.

$69
Get Started
  • 1 admin + 1 user
  • Basic campaign analytics
  • 1 chatbot, 10 nodes
  • 1 WhatsApp widget
  • 50 tags
  • 5 custom customer attributes
  • 5 GB cloud storage
  • Custom Template Attributes (not included)
  • Lead management, statuses (not included)
  • Drip campaigns (not included)
  • Inventory management (not included)
  • Forms integration (not included)

Premium

For scaling businesses that need power, integrations and full control.

$169
Get Started
  • 1 admin + 10 users
  • Advanced campaign analytics
  • 20 chatbots, 30 nodes each
  • 10 WhatsApp widgets
  • Unlimited tags
  • 30 custom customer attributes
  • 25 GB cloud storage
  • 10 custom template attributes
  • Lead management, 10 statuses
  • 7 drip campaigns, 15 templates each
  • Up to 1,000 SKU inventory management
  • 10 forms integration

Helping Businesses Grow Across the Globe

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Features Comparison Across Plans

See exactly what you get at each tier.

Feature Starter Growth Premium Enterprise
Core
Business profile Included Included Included Included
Broadcast & campaigns Included Included Included Included
WhatsApp calling Not included Not included Included Included
Multiple phone numbers Not included Not included Included Included
Media storage 5 GB 10 GB 25 GB 100 GB
Team & Contacts
Team members 1 Business Admin + 1 1 Business Admin + 5 1 Business Admin + 10 Custom
Branch management Not included Included Included Included
Round-robin & team assignment Not included Included Included Included
Tags 50 200 Unlimited Unlimited
Sub-tags Not included Included Included Included
Customer custom fields 5 15 30 Custom
Export contacts Included Included Included Included
Lead management Not included Included Included Included
Custom lead statuses Not included 5 10 Custom
Automation
Chatbots 1 with 10 nodes 5 with 10 nodes each 20 with 30 nodes each Custom
Drip campaigns Not included 3 (5 templates each) 7 (15 templates each) Custom
Chatbot library Not included Included Included Included
Templates, Campaigns & Forms
Template categories Marketing, utility & auth All + catalog All + catalog All + catalog
Template builder Single Basic Advanced Advanced
Template attributes Not included 5 10 Custom
Campaign management Included Included Included Included
Campaign analytics Basic Basic + external API Advanced Advanced
Analytics dashboard Messages & campaigns + Leads & external API + Ads analytics All analytics
WhatsApp Flows / forms Not included 3 10 Custom
Mapped lead forms Not included 2 5 Custom
WhatsApp widget 1 5 10 Custom
Commerce & Ads
Inventory module Not included Up to 200 SKUs Up to 1,000 SKUs Custom
Orders module Not included Included Included Included
Meta Ads Not included Not included Included Included
Integrations
Google integrations, WordPress, Shopify, Pabbly Connect, Zapier Included Included Included Included
Calendar integration, Calendly Not included Included Included Included
Zoho CRM, Zoho Payments, Razorpay, Calendly, Catalog Not included Included Included Included
OpenAI, DeepSeek, Airtable, Cashfree, MDoc Not included Not included Included Included
All integrations (except paid) Not included Not included Not included Included
Developer & API
API documentation Not included Included Included Included
API key Not included Included Included Included
Webhooks Not included 1 1 Custom
Support Ticket support Ticket support Ticket and WhatsApp support Dedicated
Core
Business profile
Starter Included
Growth Included
Premium Included
Enterprise Included
Broadcast & campaigns
Starter Included
Growth Included
Premium Included
Enterprise Included
WhatsApp calling
Starter Not included
Growth Not included
Premium Included
Enterprise Included
Multiple phone numbers
Starter Not included
Growth Not included
Premium Included
Enterprise Included
Media storage
Starter 5 GB
Growth 10 GB
Premium 25 GB
Enterprise 100 GB
Team & Contacts
Team members
Starter 1 Business Admin + 1
Growth 1 Business Admin + 5
Premium 1 Business Admin + 10
Enterprise Custom
Branch management
Starter Not included
Growth Included
Premium Included
Enterprise Included
Round-robin & team assignment
Starter Not included
Growth Included
Premium Included
Enterprise Included
Tags
Starter 50
Growth 200
Premium Unlimited
Enterprise Unlimited
Sub-tags
Starter Not included
Growth Included
Premium Included
Enterprise Included
Customer custom fields
Starter 5
Growth 15
Premium 30
Enterprise Custom
Export contacts
Starter Included
Growth Included
Premium Included
Enterprise Included
Lead management
Starter Not included
Growth Included
Premium Included
Enterprise Included
Custom lead statuses
Starter Not included
Growth 5
Premium 10
Enterprise Custom
Automation
Chatbots
Starter 1 with 10 nodes
Growth 5 with 10 nodes each
Premium 20 with 30 nodes each
Enterprise Custom
Drip campaigns
Starter Not included
Growth 3 (5 templates each)
Premium 7 (15 templates each)
Enterprise Custom
Chatbot library
Starter Not included
Growth Included
Premium Included
Enterprise Included
Templates, Campaigns & Forms
Template categories
Starter Marketing, utility & auth
Growth All + catalog
Premium All + catalog
Enterprise All + catalog
Template builder
Starter Single
Growth Basic
Premium Advanced
Enterprise Advanced
Template attributes
Starter Not included
Growth 5
Premium 10
Enterprise Custom
Templates carousel
Starter Not included
Growth Included
Premium Included
Enterprise Included
Campaign management
Starter Included
Growth Included
Premium Included
Enterprise Included
Campaign analytics
Starter Basic
Growth Basic + external API
Premium Advanced
Enterprise Advanced
Analytics dashboard
Starter Messages & campaigns
Growth + Leads & external API
Premium + Ads analytics
Enterprise All analytics
WhatsApp Flows / forms
Starter Not included
Growth 3
Premium 10
Enterprise Custom
Mapped lead forms
Starter Not included
Growth 2
Premium 5
Enterprise Custom
WhatsApp widget
Starter 1
Growth 5
Premium 10
Enterprise Custom
Commerce & Ads
Inventory module
Starter Not included
Growth Up to 200 SKUs
Premium Up to 1,000 SKUs
Enterprise Custom
Orders module
Starter Not included
Growth Included
Premium Included
Enterprise Included
Meta Ads
Starter Not included
Growth Not included
Premium Included
Enterprise Included
Integrations
Google integrations, WordPress, Shopify, Pabbly Connect, Zapier
Starter Included
Growth Included
Premium Included
Enterprise Included
Calendar integration, Calendly
Starter Not included
Growth Included
Premium Included
Enterprise Included
Zoho CRM, Zoho Payments, Razorpay, Calendly, Catalog
Starter Not included
Growth Included
Premium Included
Enterprise Included
OpenAI, DeepSeek, Airtable, Cashfree, MDoc
Starter Not included
Growth Not included
Premium Included
Enterprise Included
All integrations (except paid)
Starter Not included
Growth Not included
Premium Not included
Enterprise Included
Developer & API
API documentation
Starter Not included
Growth Included
Premium Included
Enterprise Included
API key
Starter Not included
Growth Included
Premium Included
Enterprise Included
Webhooks
Starter Not included
Growth 1
Premium 1
Enterprise Custom
Support
Starter Ticket support
Growth Ticket support
Premium Ticket and WhatsApp support
Enterprise Dedicated

Conversation Categories

Marketing Templates

Promote products or services with marketing messages such as promotions, new launches, and cart reminders. Each unique marketing message starts a new chargeable conversation, followed by 24 hours of free messaging.

Marketing Conversation Example

Authentication Templates

Authenticate users securely with one-time passcodes for login, account recovery, or verification. Charges apply for each authentication message, but you can send additional messages for free within 24 hours.

Authentication Conversation Example

Utility Templates

Send important updates like order confirmations, delivery statuses, and payment reminders using utility templates. A chargeable conversation begins with each utility message, granting 24 hours of free follow-up messaging.

Utility Conversation Example

Service Conversations

Service conversations are initiated when replying to customer inquiries. After the first chargeable response, you can send unlimited free messages for 24 hours.

Service Conversation Example